Refund Policy
Last updated: September 26, 2026
Digital products
The automations in our catalogue are digital products. When you buy one, the files are sent to you by email — usually within a minute, and always within one business day.
Once the files have been sent, the sale is final and we do not offer refunds. We cannot take back a file you already have, which is why we try hard to tell you exactly what you are buying before you buy it.
What we do instead
We would much rather you didn’t buy the wrong thing than refund you afterwards. So every product lists what it does not do, in plain language, before you pay. Every product lists what you need in place to use it — the accounts, the software, and roughly how long setup takes. And several of our automations have live demos you can try, without paying anything or talking to anyone.
If you have a question the product page doesn’t answer, email us before you buy. We will answer honestly, including when the answer is “this isn’t right for you.”
If your files don’t arrive
That is not a refund situation — it’s a delivery problem, and we’ll fix it. Email josh@aipartnersolutions.io with the email address you used at checkout and we’ll resend straight away. Check your spam folder first; a zip attachment from an unfamiliar sender is the kind of thing filters dislike.
If the product doesn’t work as described
If an automation does not do what its description says it does, tell us. If we cannot put it right, we will refund you. This covers the product being faulty or misdescribed — it does not cover the product working correctly but not suiting your setup, which is what the “what it does not do” section exists to prevent.
Setup support is not included
Our file products deliberately include no setup support. That is why they cost what they cost. Each one ships with a setup guide written in order and tested end to end.
If you get stuck, or would simply rather not do it yourself, we offer paid installation — and what you already paid for the file comes off that price for 90 days. Difficulty with setup is not grounds for a refund, but it is a good reason to email us.
Installed automations and other services
This policy covers files bought from the catalogue. Installed automations, the AI Strategy Audit, AIOS Builds and ongoing support are covered by the agreement signed for that work, not by this page.
Contact us
Ai Partner Solutions · 7831 110th Ave E, Parrish, FL 34219 · josh@aipartnersolutions.io · +1 813-308-9054
We answer refund and delivery questions within one business day.